Returns & Exchanges
Manufacturing Videos
We take pride in sending our valued customers a personalized video showcasing each step of the manufacturing process of their order. This allows you to see the care and attention we put into every piece we create. If you have any concerns about your order after viewing the video, please do not hesitate to contact us.
Repair Service
Nous offrons un service de réparation gratuit en cas de dommages survenus apres la livraison. Si votre meuble subit des dommages lors du transport ou apres reception, veuillez nous en informer dans les plus brefs délais. Notre equipe se chargera d’évaluer le dommage et de procéder aux reparations nécessaires sans frais supplementaires.
Product Condition
To be eligible for a repair, the item must be in its original condition, unused, and in its original packaging.
Exchange Fees
The shipping costs and repairs will be covered by us.
Contact Us
For any inquiries regarding our return and exchange policy, or if you need additional assistance, feel free to contact us. We are here to help and ensure your satisfaction. Thank you for choosing Wood Queens. We appreciate your trust and look forward to serving you with our beautiful walnut wood/resin furniture.
